Topic
Customer Satisfaction
100% positiveAcross 361 reviews of Red Fox Roofers in Jacksonville, FL, customer satisfaction appears in 108 reviews (100% positive), from 2023-05-09 through 2026-05-19.
Key findings
Customer Satisfaction mentioned in 108 of 361 reviews (29.9%)
100% of Customer Satisfaction reviews are 4 or 5 stars
Average rating in Customer Satisfaction reviews: 5★
Aspects most discussed in these reviews
Professionalism & Conduct
81%87 mentionsCommunication & Updates
35%38 mentionsCourtesy & Friendliness
24%26 mentionsTechnical Knowledge & Expertise
21%23 mentionsResponsiveness & Speed
17%18 mentionsPunctuality & On-Time Service
14%15 mentions
Reviews mentioning customer satisfaction
Bert Brooks
Kyle was hands on from the beginning to the very end of my roof contract & installation. He adjusted his schedule to acommodate my availablity. I would recommend Red Fox Roofers to any individual that question me about their cost, work & care for their clients.
Response from owner
May 19, 2026
RJ Mathews
Great guy, very informative and knowledgeable about his job!!! Enjoyed the personal touch and down to earth.
Response from owner
May 7, 2026
huckdeez
I want to say I was blown away meeting Matt and his service. It was a pleasure speaking to him. He was very thorough. He was concise. He answered all my questions and more. I really didn’t have any questions he covered mostly everything and he cover things that I didn’t even think of that were very helpful. I felt like he went above and beyond in extra detail to make me feel comfortable with the whole process. Matt is definitely an asset for your company. It’s hard to find good people like that. Good job Matt.! 👍✅💯
Response from owner
April 23, 2026
Brandon Soule
Matt went over everything with me an was very helpful highly recommend
Response from owner
April 21, 2026
steven Brogden
It was a pleasure doing business with Kyle and the rest of the staff.
Response from owner
April 1, 2026
Michelle Angevine
From scheduling to estimate to completion everything was so smooth and easy… had a great experience and was so pleased with the in around time!! Thank you to everyone!!
Response from owner
April 1, 2026
Christopher Webster
I would highly recommend doing business with Red Fox. Kyle took care of our repair from start to finish and his crew knocked out the work in a timely and professional manner!
Response from owner
March 28, 2026
J David Theus
Kyle was knowledgeable and informative about materials to be used, construction processes, and all other questions I had concerning my new roof. Office personnel were quick and courteous with permits, questions about payment plans, and other concerns of mine. I HIGHLY recommend Red Fox Roofers. David Theus.
Response from owner
November 25, 2025
Amanda Staples
Kyle and Red Fox Roofers did a wonderful job with our roof.
Response from owner
March 27, 2026
Brian Feldman
Colin helped with two roof leaks we had. He quickly identified the issues, explained what was occurring and was able fix the issues. We will only use Red Fox Roofers for all our roofing needs going forward!
Response from owner
March 26, 2026
Ryan Parker
Great communication, went above and beyond to make the job better than anticipated. Highly recommend!
Response from owner
March 10, 2026
Chris
Red Fox Roofers did an excellent job with my roof repair. I highly recommend their services.
Response from owner
March 10, 2026
Carol Ann Carroll
Red Fox Roofers were polite and hard working. They left my property clean when the job was completed! I would highly recommend them.
Response from owner
February 24, 2025
David Sheffler
Great communication, customer service. Work was performed as promised, on time, cleaned up afterwards - excellent experience.
Response from owner
February 2, 2026
Kyle (Winner)
AUSTIN JOHNSON WAS AWESOME!!! He made the whole process smooth, simple and easy. I had a question he had the answers!
Response from owner
January 23, 2026
Frank Baran
Chimney repair- They were very professional . They care about the customer. Even before they gave me an estimate Colin one of the employees went on the roof and covered the damaged chimney with a tarp so no rain could damage it more. That showed me that they might be a business to do my repairs
Response from owner
January 21, 2026
Kirk Maguire
Red Fox Roofers did an excellent job replacing 2 old skylights. The crew was professional. They communicated throughout the process. The end result delivered on expectations. Thank you Red Fox Roofers!
Response from owner
January 6, 2026
DJ
I have only gotten a quote and haven't had the roof replaced yet, but Matt from the company came out and was very knowledgeable and happy to answer any questions that I had. Even though they were not the cheapest price - they were in the middle of all the quotes I got, I went with the company because of the warranty they offer and Matt's great customer service. (Will follow up once the roof is done.)
Response from owner
December 13, 2025
David I
Kyle was excellent. He is professional, informative, and very personable. He is always available if you have any questions and gets you what you need quickly.
Response from owner
December 9, 2025
Bradley Bean
House looked great
Response from owner
December 2, 2025
Ron Ruiz
I have been a homeowner for many years and have worked with numerous contractors, but this is the first time I have truly experienced what exceptional customer service feels like. From my initial phone call to the office through every step leading up to the installation, Red Fox Roofers maintained consistent and proactive communication. Tara, Colin, Mario, and Camilo each provided prompt, efficient, and high-quality service. My situation required urgency due to insurance renewal deadlines, and the entire Red Fox team went above and beyond to ensure everything was completed on time. Our new roof looks beautiful, and we could not be happier with the results. I wholeheartedly recommend Red Fox Roofers for any roofing needs—choosing them is a decision you’ll be glad you made.
Response from owner
November 16, 2025
Nelly R
My experience with Red Fox Roofers was perfect. A neighbor communicated to me that one of the tiles on our roof was standing straight up, not lying flat. I reached out to Red Fox Roofers and Colin Sanford immediately responded to my inquiry and scheduled an appointment to inspect my tile roof. The next day Colin informed me of the results of his inspection, the repair quote and when they could make the necessary repairs. Within two days, our roof was repaired by extremely friendly and efficient staff members. I highly recommend reaching out to Red Fox Roofers any time you need a repair, replacement or for another opinion – you won’t be disappointed.
Response from owner
October 21, 2025
Austin Shott
Fantastic vendor for all of your roofing needs
Response from owner
June 20, 2025
Kelli Anderson
I can’t say enough good things about Red Fox Roofers and Camillo! From start to finish, their service was outstanding. The team was professional, punctual, and respectful of my property throughout the entire project. They explained everything clearly, kept me updated along the way, and delivered exactly what they promised. The quality of their work is exceptional — my new roof repairs look amazing and I can tell it was done with care and attention to detail. They completed the job on time, cleaned up thoroughly afterward, and left everything spotless. It’s rare to find a company that combines great communication, fair pricing, and top-notch craftsmanship, but Red Fox truly does. I highly recommend them to anyone looking for reliable, honest, and skilled roofers. They definitely earned my trust and future business!
Response from owner
October 30, 2025
Ramon Ruiz
Excellent, fast service. It was kind of an emergency and they got me on their schedule within hours of my call. When the time to replace the roof comes I will DEFINITELY call them.
Response from owner
October 20, 2025
Jonathan M.
So impressed with Colin and Red Fox Roofer! We can’t say enough great things about Colin with Red Fox Roofers! Our tenants called us during a heavy storm to report water coming from an AC vent in the bathroom ceiling. From the moment we called Colin, we knew he was a rockstar. He was incredibly kind, polite, and knowledgeable and genuinely eager to help. He came out first thing Monday morning and quickly identified the issue (a nail pop), then fixed it free of charge. Our tenants said he was super friendly and professional—and even joked that they wished they’d had him as their roofer when they lived in Orlando dealing with a similar problem! Colin went above and beyond by sending detailed photos and videos, explaining everything in simple terms we could easily understand. We truly appreciate his honesty, professionalism, and care. Hopefully we won’t have more roof issues anytime soon, but if we do, we know exactly who to call. Thank you, Colin and Red Fox Roofers, you’ve earned our highest recommendation!
Response from owner
October 17, 2025
DA Lampe
Red Fox Roofers recently reroofed our house and barn. The whole process went smoothly and the job was completed timely. Everyone we interacted with was professional, friendly and competent. They communicated well and kept us updated at every step of the process. The roof looks great, the price was competitive, and they offer an excellent warranty. I highly recommend this company and would use them again. I referred my neighbor to them and they are using them too.
Response from owner
October 13, 2025
jeffery morris
Cody Boyd is responsive, diligent, and does what he says. Highly recommend.
Response from owner
March 6, 2025
Ellen Berkey
Amazing customer service, would highly recommend to anyone needing roof work. Kyle was awesome!
Response from owner
August 11, 2025
Tom Gaffney
Red Fox Roofers are amazing we had a project that needed to be done immediately Jason and his crew were able to work with us and get the project handled within a few days. If you are in the need of a roofer I would highly recommend you give Red Fox a call they are the best.
Response from owner
July 28, 2025
Brett Satkoff
I was regretting a new roof, the process, the headaches and how much it was going to cost and yes I paid for it myself not using my insurance. From start to finish they made it so easy to do and were quick to get it done. Kyle came out to do the estimate and texting me when he was coming. Tara doing all my paper work and keeping me posted. Camilo emailed me when they were going to start and all the material was being ordered. Then Mario the project manager texted me when they were going to start. Also, I was able to text or call them and answered any question I had right away, communications was awesome. Yeah it sucked coming out of pocket to spend money on a new roof but RedFox made it to where they cared and took care of me. the end results were great and took the pain away to spend the money. They did a Great job and highly recommend them.
Response from owner
July 23, 2025
Stephen Puldy
Your team did a great job. My wife and I are very happy.
Response from owner
May 24, 2025
Cristie Karsten
Great customer service, honest, and reliable! They provide a great warranty on their work. I will definitely be using them and referring them business in the future!
Response from owner
April 22, 2025
Ryan Cason
Matt was absolutely amazing. His knowledge of his product and professionalism when assisting us was second to none. I would recommend him with Red Fox Roofing to anyone.
Response from owner
April 14, 2025
Adley A.
great company to work with!
Response from owner
March 31, 2025
BILLY
If you need things handled contact Cody Boyd with Red Fox Roofers. He just makes it happen. I could not be happier!
Response from owner
April 7, 2025
Phuck Phuck
Great service. Guy name Cody came by inspected some of my concerns and actually fix them in a short amount of time. Made me happy
Response from owner
March 24, 2025
Charlene Marsh
Matt is very helpful and informative
Response from owner
March 6, 2025
Jammie NeSmith
We recently had our roof and my mother-in-law’s roof replaced by Red Fox Roofers, and the experience was outstanding! From start to finish, their team was professional, kind, and incredibly thorough. They communicated clearly throughout the process, ensured everything was done efficiently, and left our properties spotless. The quality of their work is top-notch, and they completed the job quickly without cutting corners. If you're looking for a reliable roofing company that truly cares about its customers, I highly recommend Red Fox Roofers!
Response from owner
March 6, 2025
Richard Moulton
As the president of Impression Construction & Design, Inc., a local contracting firm in SW Florida, it is always a challenge to find reliable, trustworthy, and thorough sub-contractors. Red Fox is among the best. They have helped through many projects, especially after the hurricanes of the past 3 years. Cody is always responsive, prompt, and knowledgeable in his field. Whenever I have roofing needs, Cody is the one I turn to! Red Fox is among the top of my preferred contractors!
Response from owner
March 6, 2025
Caren Walrath
Cody was wonderful and easily accessible!! Every time I called with a question he answered within reason. It was a pleasure working with him.
Response from owner
March 6, 2025
Cher Shaltouki
I had an amazing experience with Red Fox Roofing, and I can’t say enough good things about Cody Boyd! From start to finish, Cody made the entire roof replacement process smooth and stress-free. He was incredibly knowledgeable, professional, and always available to answer my questions. The crew was efficient, hardworking, and did a fantastic job on my roof. The quality of work exceeded my expectations, and they left my property spotless when they were done. If you’re looking for a trustworthy company that truly cares about its customers, I highly recommend Red Fox Roofing—and be sure to ask for Cody!
Response from owner
March 6, 2025
Kornika King
Kyle and his team and Red Fox Roofers were amazing. They came out and looked at my two leaking skylights and were able to give me a quote for repairs quickly. After that, we were able to find a mutually convenient time to get the work done. I am pleased with my new skylights and would recommend Red Fox Roofers to anyone who needs work done up top.
Response from owner
January 3, 2025
Trece Mac
Great company
Response from owner
December 13, 2024
linda pierre
Well known company, and very polite. I highly recommend.
Response from owner
December 13, 2024
Yronel pompe
Red fox roofers gave us a seamless roofing experience. They were quick to our inquiries, provided clear explanations throughout the process, and kept their commitments. Their crew worked quickly and efficiently to install our new roof. We are really satisfied and would definitely suggest this company to relatives and friends.
Response from owner
July 23, 2025
Noemi Godinez
My roof repair was great! Definitely recommend!
Response from owner
December 16, 2024
Ayanna Anderson
I had a roof repair it went well good company
Response from owner
December 16, 2024
tracy jean-pierre
Amazing company
Response from owner
December 10, 2024
cedrick Mesidor
I’m So Glad I Chose Them!!! They Go Above and Beyond To Make Sure Your Satisfied, I Would Definitely Give Them A Call For Future Jobs!
Response from owner
December 10, 2024
Tori Martin
Good company highly recommended
Response from owner
December 9, 2024
Armbrister
Great company, definitely recommend
Response from owner
December 8, 2024
Iyana X
They fixed my leak, I recommend
Response from owner
December 6, 2024
LaLa G
Thank goodness I discovered Red fox roofers to work on my property. They finished my roof and gutters beautifully. I recommend them and guarantee satisfaction
Response from owner
December 2, 2024
Johntaysha Telfair
Red fox roofers is, by far, the best business I dealt with. We had our whole roof rebuilt. Fantastic effort and job well done by the guys!
Response from owner
December 2, 2024
yeet deez
10/10 Customer service
Response from owner
December 2, 2024
Fabian Mcd
Appreciate it 👍
Response from owner
December 1, 2024
Barbara Voltaire
Good company
Response from owner
December 1, 2024
JESSICA JESS
AMAZING JOB
Response from owner
November 29, 2024
summer everyday
Very friendly and conversational
Response from owner
November 28, 2024
Tarik Brown
My roof looks amazing
Response from owner
November 27, 2024
IJ
roof looks amazing love it
Response from owner
November 27, 2024
Ainhoa Vasquez
Good roof company. My roof looks great
Response from owner
November 26, 2024
SBmadeit
The guys came and fix my roof be fixed they leave and everything is perfect. No, I would like to take people out with us offers. And me out because I’ve been looking for it wasn’t company for a long time thank you.
Response from owner
November 26, 2024
Nadia Charlotin
Love My Roof, THANK YOU SO MUCH
Response from owner
November 24, 2024
Mary Hagarty
Red fox roofing got right out after Milton. Good news I have a new roof after Ian and my roof now is great😄the red fox team noticed some issues. Assessed and contacted the owners. The crew was above and beyond. Thank you🙏
Response from owner
October 12, 2024
Karen Lorena Santamaría
The entire team is phenomenal in every sense of the word. Thank you Melissa Gillispie
Response from owner
January 16, 2024
Sarah Ketchersid
I had some shingles that appeared to have been lifted during Hurricane Helene. Red Fox came out the next day and inspected my entire roof. The shingles were still there, just folded back. They applied extra adhesive and fixed some caulking with no charge to me. The customer service was amazing. I'll be contacting them for any future services!
Response from owner
October 7, 2024
Kyle Ruhe
Red Fox is the most comprehensive and thorough company we could’ve called. From inspection to installation the entire process was smooth and direct, no hassle no games. Definitely referring to my network for their future needs as well!
Response from owner
October 2, 2024
david roby
Great service!!!
Response from owner
August 26, 2024
Dan R
Looking for an honest, professional expert to diagnose and fix your roof leak ... stop looking -- Red Fox Roofers is your solution. Cody arrived on time for the estimate, quickly diagnosed the problem, and fixed it on the spot. What a relief. This company is clearly focused on customer satisfaction.
Response from owner
August 16, 2024
L
I had the pleasure of working with Justin! He was prompt, and provided a detailed inspection report with pictures and estimated costs within hours of visiting my home. I really appreciated his customer service and valued his expertise. I highly recommend him for your roofing needs.
Response from owner
July 9, 2024
Dylan Barber
Love this company. Always attentive to costumer needs. Will use again.
Response from owner
July 1, 2024
Nancy Miller
Came out quickly, and fixed the tiles! Excellent. Also doing a lot of new tile roofs in my community….. Villages of San Jose…… and they are beautiful! Getting rave reviews . When my roof needs replacing I will definitely call Red Fox…… in the meantime they fixed the tiles that were damaged by the storm last week! Thank you, Justin!
Response from owner
December 18, 2025
Alessandro Pellegrino
Exceptional service! Camilo & Justin went above and beyond in every aspect of our roofing project. From the initial consultation to the final touches, their professionalism and expertise were evident. Their team was punctual, efficient, and respectful, completing the job within the promised timeframe and leaving our property spotless. The quality of their workmanship is outstanding, and our new roof looks fantastic. What truly impressed us was their dedication to customer satisfaction; they patiently addressed all our questions and ensured we were completely happy with the results. If you're looking for a reliable and skilled roofer, Red Fox Roofer is the one to choose. Five stars without hesitation!
Response from owner
May 17, 2024
Diane Pollum
Helpful, friendly people to work with. Fast and excellent work performed.
Response from owner
December 18, 2025
philip pouey
Great service and attention to detail. I will use Red Fox Roofers again!
Response from owner
April 18, 2024
Mr Osamaaa
Awesome company, they treat their clients like family & I just know they treat their employees even better! Super thankful for you guys and the work you did to our home!
Response from owner
April 1, 2024
Isaac
Super punctual and very easy to communicate with. Loved the workers and the companies support for my families situation.
Response from owner
April 1, 2024
Austin Enlow
If i could give it 6 stars, I would! Amazing work and such a huge help to my family!!
Response from owner
April 1, 2024
Alexander Calle
I have never been more pleased with the work performed in my house. The team and leader were extremely professional, on time, reasonably priced, and excellent customer service! I highly recommend Red Fox Roofers to anyone looking for a job well done and amazing attention to detail. Great company !
Response from owner
April 1, 2024
Corey Scuderi
Wonderful experience and quality work!!! I highly recommend.
Response from owner
April 1, 2024
alex harrison
Excellent experience from start to finish. I would recommend Red Fox to anyone looking for roofing services. Top notch work and excellent customer service. I wish I could give them 6 stars!
Response from owner
April 1, 2024
Matt Davis
Trust is hard to come by in the world today, but this company has the edge. Excellent communication, commitment, and execution. 10/10 experience. Thank you Red Fox team!
Response from owner
April 1, 2024
Kylie Davidson
Stop your roofer search! Red Fox is the only one you need! I can’t express how phenomenal my experience was with them. So friendly, prompt, courteous, professional, informative, etc! 10/10 recommend!
Response from owner
April 1, 2024
Amanda Paysinger
If you need an amazing roofing company, Red Fox Roofers are it!!!
Response from owner
April 1, 2024
Steve Wetherell
The Team at Red Fox Roofers conduct themselves in a highly professional manner and are diligent in their performance of the work. Love working with them and will certainly use them in the future.
Response from owner
March 28, 2024
Rod Moore
Stellar Service By Stellar People!!! Highly Recommend!!!
Response from owner
March 28, 2024
Shane J.
Justin and his team are great to work with. Listened and educated on what we needed. Did not pressure us. Thank you Red Fox
Response from owner
March 28, 2024
Josh Alley
Wow!! Just amazing work with not only my roof repair but I truly believe that they had my best interest in mind. I don’t believe that they is another roofing company that cares more about the customer. I will never use another roofing company ever again and I will recommend them to everyone that I know. They are the best!
Response from owner
March 28, 2024
Sam Maddox
After multiple bad encounters with other roofing companies, Red Fox Roofers is a breath of fresh air. Incredible service and value for what they offer. Highly recommend!
Response from owner
March 28, 2024
Ryan J. Fitzgerald
Outstanding service! Professional and efficient. Fair pricing and quality customer service. Highly recommend!
Response from owner
March 28, 2024
Brooke Calvert
Justin Alley and the rest of Red Fox Roofers are absolutely phenomenal. Justin is so personable and incredibly kind. There is truly no one better out there.
Response from owner
March 28, 2024
Kristin Pressley
10/10 recommend! Red Fox Roofers does an amazing job!
Response from owner
March 28, 2024
Nikole Thompson
Best roofers in NE Florida!!!
Response from owner
March 28, 2024
Christine Eber
Great Team at Red Fox Roofers! Highly recommend!!
Response from owner
March 28, 2024
Maggie Larson
Red Fox Roofing is a fantastic company! Justin Alley is great to work with. They are detail oriented and incredibly efficient. Cannot recommend them enough.
Response from owner
March 26, 2024
Beverly Henderson
I had roofers come to my home for 2+ years. I was patient till I felt I had chosen the right one. Justin snd Camila more than satisfied my search. They were professional, patient and kind. They verified proof of insurance, license and answered all my concerns. All the roofers are their employees and not sub-contractors. They work hard and diligently. Justin and Camila were always a phone call away. Several other homes in my area have utilized Red Fox also. I do not hesitate to recommend Red Fox Roofing. Also thorough clean up after installation. Need a new roof, call RED FOX ROOFING. I am very pleased.
Response from owner
March 25, 2024
Noah Rivera
Camilo, Justin, and all of the guys are great! They make the entire process smooth and easy from start to finish! They are very attentive to details and have high expectations to quality assurance.
Response from owner
March 6, 2024
Josmay Belmonte
They are an excellent work team. Very professional, they also listened to all my needs and did an excellent job. I recommend them 100%
Response from owner
March 6, 2024
Grace Greene
Finally a trustworthy and honest roofing company! Work was completed exactly as agreed. Owner, Justin, was a pleasure to work with. Will definitely be using Red Fox Roofing again
Response from owner
February 28, 2024
Isabelle Perry
If you’re looking to have your roof done, I highly recommend Red Fox Roofers. You definitely want a company with integrity and loads of experience, and that’s Red Fox Roofers!
Response from owner
February 28, 2024
J Scar
I want to thank Justin at Red Fox Roofers. He went to my parent’s house and repaired their leaky roof/chimney. From my dad: Forgot to tell you Justin’s company, Red Fox Roofers, did a great job on the roof repair and the handyman he recommended patched the living room ceiling and re-popcorned it as well! Tell Justin thank you!
Response from owner
February 27, 2024
Todd Seth
What a wonderful experience reroofing my house with Red Fox roofers. They were efficient, punctual, professional, and very knowledgeable. I recommend them without reservation.
Response from owner
February 22, 2024
andy farnell
The crew worked hard and cleaned up at the end of day. The new roof looks great. Justin was quick to respond to any and all questions. Would absolutely recommend.
Response from owner
January 16, 2024
Christine Garita
Red Fox Roofers came highly recommended to us by a friend. They were quick to provide a quote, and knew we were on a time crunch to get repairs done prior to the sale of our home. They were fairly priced, very kind, and quick and efficient. The work was seamless, and they even provided additional documentation our buyer’s needed for their insurance policy (proof). They provided excellent service from start to finish!
Response from owner
October 12, 2023
Robert Fraser
It’s been a real pleasure working with Justin and his team. They make the process so simple and seamless
Response from owner
January 16, 2024
Tara Pulley
Always a great experience working with the Red Fox team! We use them time and again for projects.
Response from owner
May 16, 2023