Jay Willets
Needed a chimney cap for my home near the coast. Justin and his installer’s were prompt, gave great updates on measurement visits, receptive to fabrication requests, and installation was seamless. Great experience, prompt service and reasonable prices for a job well done! Highly recommend!
Response from owner
September 13, 2023
Other reviews
Sarah Schuette
On 9/17/24 my condo association hired Red Fox Roofers to repair a leak, only they hit a sprinkler while doing so damaging my home & 2 units underneath mine. 2 roofers entered my home, the only communication would be via hand gestures pointing to the leaks & sprinkler right in between as the roofers did not speak English. "Accidents happen," is what Camilo told me. This is true. Unfortunately, it was a big accident that was preventable & a 7 week repair. While I'm thankful Camilo took financial accountability, there was a lack of communication, care & you cannot put a price tag on the time it cost me, along with all the disruptions, inconveniences, stress, & noise. The day it happened I had to locate Camilo on property to obtain his business card. One day both my property maintenance supervisor and myself tried to get a hold of him. I called, text, emailed after 26 hours without a response, I gave him a 1 star google review. He called me within an hr. We agreed on giving time for him to make it right which is what I wanted & deleted that review. There was minimal improvement on communication. Understandably, Camilo is a businessman, networks, wants to get the job repaired that's most cost efficiently for him. He ended up hiring a man to dry wall, who left my home a mess every day, getting dust all throughout my home, on my furniture, damaged a screen & blinds, left numerous screws in the parking lot that were found by neighbors & myself, (after which i already had one flat tire after the roofers & immeadiate restoration team had been to my home). The guy also left me hanging, by not showing up when he said he would. I was never provided any credentials, business card, no proof that he was licensed, insured, bonded. I informed Camilo that that man was not welcome into my home & to hire someone reputable to complete the rest of the project. The new team was from a big company, there was improvement, but lack of communication from them as well including more days of being informed they would be at my home & did not show up, nor inform me of emergencies. I believe there is potential for Red Fox Roofers to do a good job. I've read the reviews, I agree accidents happen, but I never saw that care or communication others speak of. Perhaps it's because Camilo got paid by my HOA vs me personally, I don't know. Given my experience, I cannot recommend them.
courtney williams
They did a wonderful job repairing the hole in my roof plus they are very respectful and honest
Amanda Petrone
I had the pleasure of working with Camilo from Redfox Roofers. The crew completed the school roof within 5 days (during spring break), which was incredibly efficient. The communication throughout the process was excellent, and if I ever had a question or concern, Camilo went the extra mile to explain things in detail. I highly recommend Redfox Roofers for anyone in need of roofing services. Commercial or Residential. Very helpful, professional, and knowledgeable – they truly made the process seamless!
Ian Pascoe
No written review