Dylan Turman
I recently had the pleasure of working with Justin and his team at Red Fox Roofers on behalf of one of my clients, and I couldn’t be more impressed with the service they provided. From start to finish, the team at Red Fox demonstrated professionalism, expertise, and a commitment to excellence that truly sets them apart. The communication throughout the project was outstanding, with regular updates and prompt responses to any questions or concerns. They went above and beyond to ensure that my client’s needs were met and that the project was completed to the highest standards. Not only was the service exceptional, but the quality of workmanship was outstanding. The roof looks fantastic, and my client couldn’t be happier with the results. It’s clear that they take pride in their work and strive for perfection in every detail. I highly recommend Red Fox Roofers to anyone in need of roofing services. Their professionalism, expertise, and dedication to customer satisfaction make them my go to roofing company for all of my clients.
Response from owner
March 28, 2024
Other reviews
Tracey Mills
Great job Matt. Very professional, thorough and friendly
Cathy Long
I would highly recommend Justin and Camilo at Red Fox Roofers. They were very quick to give me a quote and very quick to get our repairs done. In the real estate business this is what you need when you are working with deadlines. Great job! Cathy
Nicholas Rogers
Justin and his team are the best in Jacksonville. Honest, trustworthy, efficient and always have their customers best interest in mind. Highly recommend!
Sarah Schuette
On 9/17/24 my condo association hired Red Fox Roofers to repair a leak, only they hit a sprinkler while doing so damaging my home & 2 units underneath mine. 2 roofers entered my home, the only communication would be via hand gestures pointing to the leaks & sprinkler right in between as the roofers did not speak English. "Accidents happen," is what Camilo told me. This is true. Unfortunately, it was a big accident that was preventable & a 7 week repair. While I'm thankful Camilo took financial accountability, there was a lack of communication, care & you cannot put a price tag on the time it cost me, along with all the disruptions, inconveniences, stress, & noise. The day it happened I had to locate Camilo on property to obtain his business card. One day both my property maintenance supervisor and myself tried to get a hold of him. I called, text, emailed after 26 hours without a response, I gave him a 1 star google review. He called me within an hr. We agreed on giving time for him to make it right which is what I wanted & deleted that review. There was minimal improvement on communication. Understandably, Camilo is a businessman, networks, wants to get the job repaired that's most cost efficiently for him. He ended up hiring a man to dry wall, who left my home a mess every day, getting dust all throughout my home, on my furniture, damaged a screen & blinds, left numerous screws in the parking lot that were found by neighbors & myself, (after which i already had one flat tire after the roofers & immeadiate restoration team had been to my home). The guy also left me hanging, by not showing up when he said he would. I was never provided any credentials, business card, no proof that he was licensed, insured, bonded. I informed Camilo that that man was not welcome into my home & to hire someone reputable to complete the rest of the project. The new team was from a big company, there was improvement, but lack of communication from them as well including more days of being informed they would be at my home & did not show up, nor inform me of emergencies. I believe there is potential for Red Fox Roofers to do a good job. I've read the reviews, I agree accidents happen, but I never saw that care or communication others speak of. Perhaps it's because Camilo got paid by my HOA vs me personally, I don't know. Given my experience, I cannot recommend them.