Topic
Expertise & Staff Knowledge
100% positiveAcross 361 reviews of Red Fox Roofers in Jacksonville, FL, expertise & staff knowledge appears in 11 reviews (100% positive), from 2023-05-09 through 2026-05-19.
Key findings
Expertise & Staff Knowledge mentioned in 11 of 361 reviews (3%)
100% of Expertise & Staff Knowledge reviews are 4 or 5 stars
Average rating in Expertise & Staff Knowledge reviews: 5★
Aspects most discussed in these reviews
Technical Knowledge & Expertise
91%10 mentionsCommunication & Updates
73%8 mentionsProfessionalism & Conduct
73%8 mentionsCourtesy & Friendliness
55%6 mentionsPunctuality & On-Time Service
18%2 mentionsPricing & Value
18%2 mentions
Reviews mentioning expertise & staff knowledge
RJ Mathews
Great guy, very informative and knowledgeable about his job!!! Enjoyed the personal touch and down to earth.
Response from owner
May 7, 2026
huckdeez
I want to say I was blown away meeting Matt and his service. It was a pleasure speaking to him. He was very thorough. He was concise. He answered all my questions and more. I really didn’t have any questions he covered mostly everything and he cover things that I didn’t even think of that were very helpful. I felt like he went above and beyond in extra detail to make me feel comfortable with the whole process. Matt is definitely an asset for your company. It’s hard to find good people like that. Good job Matt.! 👍✅💯
Response from owner
April 23, 2026
Caleb Sarvis
Let me start with the gist of it: Don't use any other roofing company than these guys. Colin Sanford was on time, quick to work, and happy to include me on the process so I could learn a thing or two. I only needed a quick fix to my soffitt and Colin got the job done without trying to rip me off in the process. He treated me like an equal and with real, genuine kindness that is priceless in our day and age. The quality of the work, the good will, and the peace of mind are more than I could have expected. I will 100% use these guys again. Thanks again, Colin!
Response from owner
April 2, 2026
Peter Hong
On 12/30/2025, I had Kyle Ingram from Red Fox Roofers come out to do a roof inspection and provide an estimate for a property I’m considering purchasing. Scheduling was easy from the start, Kyle contacted me directly, and communication was simple and quick over text, which I really appreciated. Kyle was thorough, practical, transparent, and genuinely professional. He walked me through what he was seeing in real time and used photos and video to explain the issues clearly, which made a big difference. Instead of vague comments, he broke things down in a way that was easy to understand and helped me see exactly what his concerns were and why they mattered. He told me what was urgent versus what could wait, gave realistic time frames, and discussed options without any scare tactics or pressure. He didn’t push me toward a repair or replacement, he just gave me the information I needed to make an informed decision. I actually got three roofing estimates as part of my due diligence, and Kyle’s was by far the most detailed. The level of detail and clarity genuinely helped me evaluate my position as a buyer and feel more confident about next steps. Roof issues are never something you want to deal with, but if I ever need roofing services in the future—or if someone I know does—Red Fox Roofers will be at the top of my list, and I’d specifically recommend Kyle. Honest, respectful, and incredibly helpful throughout the entire process.
Response from owner
January 6, 2026
Madison Callis
Thank you so much to Red Fox Roofing- especially Colin! We appreciate your expertise, knowledge, and kindness while helping us fix our FL room roof. We are so blessed to have found this company and look forward to using them again in the future! Highlights: Free inspection, great education provided, ethical pricing, and excellent documentation including pictures of before/after.
Response from owner
October 25, 2025
Joshua Berkey
Had Kyle come out today. He was more than willing to explain the process and made me feel more comfortable with getting a new roof.
Response from owner
August 1, 2025
Ryan Cason
Matt was absolutely amazing. His knowledge of his product and professionalism when assisting us was second to none. I would recommend him with Red Fox Roofing to anyone.
Response from owner
April 14, 2025
Nancy Prewitt
Matt was extremely knowledgeable and helpful answering all my questions. I would highly recommend him.
Response from owner
March 16, 2025
Jerry Lopez
Worked with Kyle, and he couldn't be more thorough and detailed. Very knowledgeable and addressed our concerns. Definitely use again and highly recommend.
Response from owner
December 6, 2024
Leeya Elimelech
Red fox roofers provided exceptional service with unmatched quality and expertise. Their answer were through and to the point.
Response from owner
December 6, 2024
Brett n Samantha Schmid
Red Fox set the bar high with their professionalism, on time delivery, and expertise!
Response from owner
March 6, 2024